Moment unlocks Apple Pay, Google Pay and Samsung Pay for South African businesses
Apple Pay, Google Pay and Samsung Pay are now live on Moment Checkout.
Since enabling for DStv and other South African Moment merchants, up to 45% of all card-holding customers choose to pay using these mobile wallets, at. success rates of up to 95%.
What a digital wallet does
A digital wallet stores a customer's bank card on their phone or watch. At checkout, the customer picks Apple Pay, Google Pay or Samsung Pay and confirms with their face, fingerprint or phone PIN.
There's no card number to type, no expiry date to find and no long form to fill in on a small screen.
Why it matters at checkout
Abandoned payments usually come down to friction: a form that's too long, a number that's hard to type, a customer who gives up halfway. Every step removed is one less reason to leave before paying.
It shows in the results. Moment merchants who switch on Apple Pay see success rates of over 95%, which means almost every customer who starts a wallet payment completes it successfully.
Wallet payments also complete up to 5 times faster than card payments, meaning a smoother, more seamless Checkout journey for your customers.
Offer every wallet
You can't predict which phone your customers carry or which wallet they prefer at checkout. While Android powers nearly 82% of smartphones in South Africa, the 18% on iOS drive a disproportionately large share of online retail spend.
With digital wallets now accounting for 30% of in-store transactions, offering Apple Pay, Google Pay, and Samsung Pay ensures every shopper finds the one they already use.
Two-thirds of South African shoppers now authorise payments using biometric verification rather than typing in passwords or PINs. People who unlock their phones and walk into the office with a glance or a fingerprint expect to pay the exact same way.
Part of a bigger picture
Digital wallets join the other ways South Africans pay through Moment: cards, Capitec Pay, PayShap, Scan to Pay, instant EFT and vouchers online, plus in person payments at more than 300 000 places across the country. A business connects to Moment once and can offer all of them, so it gets paid wherever its customers shop, bank and scroll.
Getting started
Already on Moment? Contact our Customer Success team to switch on digital wallets for your checkout.
New to Moment? Talk to our Sales team about meeting your customers where they already are.
